by Processus Pty Ltd | Jan 5, 2026 | ISO 20000
Information Technology Service Management (ITSM) has become a critical component of modern business operations. Organizations worldwide recognize the importance of delivering quality IT services that align with business objectives. ISO 20000 stands as the...
by Processus Pty Ltd | Dec 23, 2025 | ISO 20000
In today’s technology-driven business environment, organizations face countless IT challenges that can disrupt operations and impact service quality. Problem management has emerged as a critical discipline within IT service management (ITSM), and ISO 20000...
by Processus Pty Ltd | Dec 19, 2025 | ISO 20000
In today’s dynamic IT landscape, organizations face increasing pressure to deliver consistent, high-quality services while maintaining transparency and accountability. The ISO 20000 standard provides a robust framework for IT Service Management (ITSM), and at...
by Processus Pty Ltd | Dec 4, 2025 | ISO 20000
In today’s interconnected business environment, organizations rarely operate in isolation. The delivery of IT services increasingly depends on a complex network of suppliers, vendors, and partners. Understanding and implementing effective supplier management...
by Processus Pty Ltd | Dec 1, 2025 | ISO 20000
In today’s rapidly changing technology landscape, organizations face a critical challenge: maintaining robust IT service management practices while embracing the speed and flexibility that DevOps promises. ISO 20000, the international standard for IT service...
by Processus Pty Ltd | Nov 29, 2025 | ISO 20000
In today’s rapidly evolving digital landscape, organizations face mounting pressure to maintain robust IT service management practices while ensuring compliance with international standards. Among these standards, ISO 20000 stands out as the first international...
